Privacy Policy
Mozget Studio (“Mozget”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. It applies to our website and to the services we provide from Greater Noida, India.
1. Information we collect
We collect only the information we need to respond to enquiries and deliver our services:
1.1 Information you provide
- Contact and enquiry details — your name, email address, selected service and the project details you enter into our contact form or send us by email.
- Project information — materials, content, accounts and instructions you share with us so we can carry out an engagement.
- Billing details — the information needed to raise invoices and process payments.
1.2 Payment information
When you make a payment, your card or bank details are collected and processed directly by our third-party payment gateways over their secure, encrypted systems. Mozget Studio does not receive, see or store your full card number, CVV or bank credentials. We only receive limited transaction confirmation data (such as a payment reference and status).
1.3 Information collected automatically
- Usage and device data — such as your IP address, browser type, pages viewed and referring links, collected through cookies and similar technologies to keep the site secure and understand how it is used.
- Embedded content — our contact page embeds a Google Maps frame; interacting with it is subject to Google’s own privacy practices.
2. How we use your information
We use the information we collect to:
- respond to your enquiries and provide quotes;
- deliver, manage and support the services you engage us for;
- process payments, raise invoices and handle refunds;
- communicate with you about your project and important service updates;
- maintain the security, integrity and performance of our website; and
- comply with our legal, tax and regulatory obligations.
3. Legal bases for processing
We process personal information where it is necessary to perform a contract with you, where we have a legitimate interest in operating and improving our business, where you have given consent (for example, non-essential cookies), and where processing is required to comply with the law.
4. Sharing and disclosure
We do not sell your personal information. We share it only with trusted third parties who help us operate, and only to the extent necessary:
| Recipient | Purpose |
|---|---|
| Payment gateways (e.g. Razorpay, PayU, PayGlocal) | Securely process card and online payments |
| Hosting & infrastructure providers | Host our website and store project data |
| Analytics & communication tools | Understand site usage and correspond with you |
| Professional advisers / authorities | Where required by law, or to protect our rights |
These providers are permitted to use your information only for the purposes we specify and are required to protect it.
5. Cookies
Our website uses cookies and similar technologies to enable core functionality, remember preferences and analyse traffic. You can control or delete cookies through your browser settings; disabling some cookies may affect how parts of the site work.
6. Data retention
We keep personal information only for as long as needed for the purposes described in this policy — typically for the duration of our engagement with you and thereafter for the period required to meet legal, accounting and tax obligations. When information is no longer needed, we securely delete or anonymise it.
7. Data security
We apply appropriate technical and organisational measures — including encrypted connections, access controls and reputable service providers — to protect your information against unauthorised access, loss or misuse. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.
8. Your rights
Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct or update it, request deletion, or object to or restrict certain processing. To exercise any of these rights, contact us using the details below and we will respond within a reasonable time.
9. Children’s privacy
Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
10. International transfers
Some of our service providers may process data outside India. Where information is transferred internationally, we take steps to ensure it remains protected in line with this policy and applicable law.
11. Changes to this policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last updated” date, and material changes will take effect when posted.
12. Grievance & contact
If you have questions about this policy or how we handle your information, or wish to raise a grievance, please contact:
Mozget Studio
B 107-108, First Floor, T3 Tower, NX One, Techzone IV, Amrapali Dream Valley, Greater Noida, Uttar Pradesh 201318, India
Email: support@mozget.com
See also our Terms & Conditions and Refund & Cancellation Policy.